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I was initailly very pleased with the doctor as well as the company itself during witch I had my first video apt.. However the following week I had missed my video apt. Due to phone issues.only to sign onto my account 2 days later realizing they not only took 75$ witch would have been for the apt that week,without the apt being done and matching the prior weeks 75$,but they also took an extra 15$ off my account. I contacted the conseler woman to inquire about it only for her to say it was being charged as some kind of initial 90$ fee for something else that I never signed up for. I sent her written notice stating I never signed up for automatic payments on my card let alone for them to charge it for an extra amount to begin with however she decided to ignore my pleads!!! I am highly irate. The woman canceled my membership, however my 90$ refund is yet to be seen!!!! I will be taking further action if my issue is not settled being as you are not legally able to take money from my account without my say so!
It was overwhelming being here, but in a good way. I did not think that I was going to be able to process all the information being given to me, but they covered information in a way that it was easy for you to understand and gave you goals to work towards. Before coming here, I was struggling with finances, I was barely able to hold down a job and I could not stay away from people that were leading me in the wrong direction. Since being here and working with professional staff members I realized that I was not alone in this and I was able to find support from others within the groups that I was attending. I was under the impression that once I completed the program I would be good, but I soon realized that I had a lot more effort to put in once I left if I wanted to remain on the road to recovery. This was a great path to start the process of overcoming addiction. They had great security, a caring and compassionate staff and all around a great place to be.