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From Paul the gentlemen who answered the phone during my initial call and walked me through the entire process of getting my loved one set up with their program to Lauren who evaluated him and answered her phone throughout the day regardless of the time for my million and one questions and assisted me in getting him a rapid covid test the morning of.....to the staff Tabitha, Sabrina, Kelly, and Mary that have assisted throughout his stay so far I am very pleased with this facility, their program, and their staff excluding Dottie who was very rude and disrespectful. Despite her unprofessional and condescending behavior I reported it and a myriad of different staff reached out to apologize and assure me something would be done. They even reassured my loved one and updated me on his well being. Anyone interested in this facility or treatment should definitely go here. They are warm and inviting. The food is fantastic from what I hear and they give respect and assistance where and when deserved. I am so happy we chose this place out of many others. Thank you to this facility and all of the amazing staff for giving me and his family peace knowing he is in good hands and taking the behavior of only one seriously. Proving she does not represent your facility or how you view your patients.
The Liberty Ranch has been a Godsend for our son, who is 27 years old and has been a resident at the Ranch for 7 months. Both an alcoholic and heroin addict, our son had previously attended accredited inpatient and outpatient rehab centers. Every time he was released after a mere few weeks of therapy, only to return to his addictions. Thanks to The Liberty Ranch, our son is now sober and has finally committed to a recovery method that’s working – working to heal both the addict as well as his parents. Our son has learned to face the reality of his addiction, acknowledge his mistakes, account for his behavior, take responsibility for his actions, work the 12 steps of AA, and focus on a life free from addiction. A sustained sober life is a product of altered associations. The Ranch encourages avoiding the triggers of the past, in part by cultivating new friendships with people who share the common goal of sobriety. As parents, the Ranch made us aware of our own faults and weaknesses: primarily enabling. The Ranch encouraged us to join Al-Anon and we now regularly attend Al-Anon meetings as well as the Ranch’s weekly Multi Family Group sessions. As our son continues to find his way to recovery and a better life through sober living, we continue to stay out of his way.