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Positive support, structure, effective communication, see clients as individuals, able and willing to adapt schedules and support accordingly. Healthy, clean living environment. Focus on addiction recovery rather than primary mental health issues. Young male demographic provided a positive recovery environment. It is Expensive. Communication between staff members when dealing with an issue that extends over shift changes and/or staff hierarchy can be inefficient. Overall very positive experience. Staff always made time to discuss any concerns. Phone calls and emails always returned promptly. Monthly meetings were always kept - relevant staff were available and well informed. Was difficult sometimes to follow staff advice on how long our qualifier needed to stay because of financial concerns but their judgement proved to be sound. Qualifier is still clean and still working his program 9 months after leaving.
Great program for improving your mental and physical health.