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My husband went to BRS 9 months ago and it's amazing how much it helped him. 2 years ago, my husband had back surgery and wasn’t able to get off the medication his doctor prescribed. When we chose BRS it was because the facility was set up with older professionals in mind. It was a beautiful building and the property it sits on is so peaceful. We were able to get him his own room which was a huge selling point for him. During my husband’s stay at BRS he was treated with respect. The staff understood how hard it could be to get off the medication his doctor had prescribed for pain and never made him feel like he was less because he couldn’t do it himself. I was so worried when my husband first got there that I must have called every day for the first week and the people I spoke with were kind and patient with me, never brushed me off because they had answered the same question just the day before. They took the time to explain everything that my husband was going through until I could actually understand what it was like for him. Going through the program at BRS was great for my husband. It’s probably the only time in the last 20 years that he took some time just for himself and while he was able to get off the medication he also had a great time there. He enjoyed the trips that the clients went on each week, he really liked the food and he loved the staff there. He came home 6 months ago and has been doing wonderful. He’s not on any medication but he’s also happier than I’ve seen him in years. He’s smiling more and is content with his life again.
I was initailly very pleased with the doctor as well as the company itself during witch I had my first video apt.. However the following week I had missed my video apt. Due to phone issues.only to sign onto my account 2 days later realizing they not only took 75$ witch would have been for the apt that week,without the apt being done and matching the prior weeks 75$,but they also took an extra 15$ off my account. I contacted the conseler woman to inquire about it only for her to say it was being charged as some kind of initial 90$ fee for something else that I never signed up for. I sent her written notice stating I never signed up for automatic payments on my card let alone for them to charge it for an extra amount to begin with however she decided to ignore my pleads!!! I am highly irate. The woman canceled my membership, however my 90$ refund is yet to be seen!!!! I will be taking further action if my issue is not settled being as you are not legally able to take money from my account without my say so!
They did a lot of one on one help if you needed it. Some of the staff was to pushy to take the time to sit and talk to you if you needed to talk to someone other than the group sections. It worked for me and I am totally grateful for them they saved my life.