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I am grateful to the facility for making the 12-step program available to my family member by a source that wasn't too close to the problem to assist with it. I have seen a major difference in him. Allowed for family visits and therapy on weekends.
There was a lot of "busy wok" meaning worksheets and groups were lead always by a counselor. It wasn't individual based, it was group-based. Individual counseling always had paperwork--it was more like information gathering and the purpose for the information was unclear to me. I didn't feel connected to any of the counselors---I didn't feel like it was personal at all--they never knew me. I was just an addict.
I'm autistic, Asperger's syndrome. A member of the staff has a civil stalking case filed against me. I wrote 129 emails since 3/28/22 that I thought doctors would be analyzing. Not one reply stating "stop" or "you need counseling, you autistic". I did once come in and asked to see her (not saying I'm taking her to lunch, although I did ask that in an email) and they said she wasn't in. I then asked for someone in administration, which was the main reason I wanted to come in; to talk about AA to the patients. I talked to two people and one replied to come in when I have a year sobriety, February of next year. An email "I'm going to punish you and stop sending you these emails." Meaning they won't get to analyze me anymore by reading my emails ! Hopefully they will learn when I come in like suggested, a year sobriety (February). The next email i sent stated the last one was a joke. The document says I left after asking for her and didn't even state the main reason. I ordered 4 massive cakes for the entire facility for my 1 year anniversary. They wrote in the court document I sent her a gift (cake). Not 4 serving 200 people for the entire facility that cost me $300. I finally came in recently after waiting so long to volunteer and visit them and the CEO said my behavior was inappropriate and come in a year from now. I left then not wanting anything to do with them and stated that in an email. I get served with a court case a couple days later. A behavioral hospital that doesn't know how to deal with an autistic. I actually believed they did things to analyze/study you and that's why their reviews were bad. I know seriously believe they are bad. I'd make it a 0 star, but Google won't let me. Stay away from them or you'll go to court like me.