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Friendly staff, clean unit, allow patients to go outside and allows them to smoke cigarettes. Have a variety of different groups. My loved one is dual diagnosis and when he was having mental health issues during treatment his counselor didn't properly tend to the situation which resulted in my loved one feeling uncomfortable staying there. He discharged himself and entered a nearby psych hospital that he had experience with to cater to his mental health needs. The counsellors there could practice a little more compassion and patience with those dually diagnosed. Overall, the staff is very friendly. Some of the psychiatrists and drug counsellors could stand to brush up on their people skills. Not an overwhelming amount of NA/AA meetings but enough combined with other groups and activities make for a very decent program. They provide aftercare recommendations with an IOP both for addiction and mental health on the property. They also have psychiatric units on site. The property is nice, the building is clean, and at times, have provided a lot of help to my loved one (mostly through psychiatric.)
Worked with me when I had no money to pay very confidential. I believe all the employees really liked their job and it showed. they truly want you to get better I cannot say enough about this place I am so lucky that it was here for me I had attended another rehab before and left to go to insight house because I was so unhappy with the other rehab and switching to Insight house was the smartest thing I have done. They give so much to the community they are the Best, felt so comfortable there that I ended up spending One year in outpatient and did not want to leave. The staff is profressional and extremely knowledgable . Have been to other rehabs and they cannot compare to Insight house, I have never felt so understood in my life. I have been clean for over 2 yrs and if God forbid I ever relapse they will be my first phone call.
There is no obligation to enter treatment and you can opt out at any time.