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I spent 30 days here and had a great therapist but often groups were facilitated by instructors who were underprepared. You have a lot of unstructured free time that could be used for programming. I relapsed and went back to a different rehab (Swift River) and did much better there. Unfortunately, Spring Hill staff has been calling and texting me over and over again ever since, despite the fact that I have told them many times I decided to go to Swift River instead of choosing Spring Hill. They even called my father several times as I had listed him as my emergency contact. When I finally called to ask that they stop calling me and my father I was accused of lying about being in a different treatment center and hung up on. I finally wrote this review because I could not find another way of making the phone calls stop. Clearly they are hurting for business, but as a person in recovery this hounding made me feel used.
Staff is amazing, from the nurses, case managers, RT’s , kitchen staff, doctors and housekeeping. Always very supportive for all patients and their needs. Food always very good with a variable menu. Housekeeping very efficient and professional, accommodating and friendly. New more comfortable mattresses with box springs and comfortable pillows would be nice for the patients comfort during their stay. Also, the wicker furniture in the main living room either needs to have the chair seats repaired and some new comfortable plush cushions added as a majority of patients time is spent in this room and they are uncomfortable and falling apart. If they can not be repaired and made to be more comfortable a brand new set should be bought . I would think that the owner could afford this at the expense of the patients comfort during their detox stay. Lastly, patients insurance companies are billed for occupational therapy from 2pm-4pm daily. Each patient is invited up to the barn for activities ie to play pool which the current one was falling apart (a new one was just donated by a patient). The ping pong paddles need to be replaced along with new balls . the basketball hoop is without a net and the basketballs are flat. Other activities should be added as well up there so that more patients may actually want to participate instead of declining because of the poor conditions. Overall, as a patient and a professional RN, I would recommend Baldpate to others. Thank You.
To qualify let’s just say I’ve been to 80+ detoxes, 8 halfway house, countless sober houses, and 9 section 35s, prison, etc. So for a person like me walking into this 5 star facility I thought someone must have messed up and sent me to the wrong place. But once I got in, I soon realized this was the best place I have ever had the pleasure of being welcomed into. Everyone from the RSs, the team of counselors, the nurses, you can tell they are not just there for a paycheck, these people genuinely want to help and see you do well. I’ve been out for a few days now and got back on my vivitrol shot. THANK YOU RCA DANVERS FOR EVERYTHING!