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The facility ignores the family unless it is regarding payment or insurance. Strength: Kept Alcohol away from the patients. Weakness: no empathy towards the family. Calls go un answered.
My husband spent 30 days there and emerged a new man with many of his issues under control. As much as it was hard work and difficult to be away from family, he almost enjoyed it due to the luxurious campus and great food (we've heard it has gone downhill since). The various counseling methods and overall approach they take works well. This allowed him to make great strides in his recovery and mental state. He did have a bit too much down time and could have used more one on one counseling sessions and did not get the advertised 4 per week. I'd give them more than a 4 if they hadn't totally dropped the ball when it came to aftercare. The discharge plan and coordination with other providers was almost non-existent. For the extraordinary cost it would have been nice to get the year of follow up and we were promised.
My counselor there was by far the most phenomenal counselor I've come in contact with in my 25 years of addiction. She has been a pillar to my recovery a huge part of my sobriety and has helped me in every aspect of my new life!! She is patient and informative and knows all the tools needed as a former addict which makes all the difference she makes it extremely comfortable and easy to talk too. I'm very thankful to have her in my journey to recovery ! A+++