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DO NOT GIVE THEM ANY OF YOUR MONEY UP FRONT!!!!! They will tell you that you will get reimbursed but you have to do it yourself if your insurance is slow pay. That they will help you with everything and they didn’t. They strung me along believing my insurance had coded it wrong. They took my 30,000 cash and I have been fighting a year and will get nothing. My insurance said Duffy’s basically took my money then made it look like it was not medically necessary for me to be there. I wrote to the CEO and he said we were well aware that it was private pay. That is a straight lie. I wouldn’t be having to appeal to the state now. Which I’m told does not work. Do not trust this rehab !!!! The CEO and Julia have no moral compass. Very sad.
I love all the amazing people that I’ve met here! Most the staff are great and helpful. I would have liked to had a little more guidance when I first got here, I was a lost! The other thing that concerned me was seeing a patient come in clearly not able to take care of himself and ending up having to be taken by ambulance only to come back here and left alone again, i just think a little more care could be given to those who need a little extra!
I couldn't be more happy with the recovery my son made while at Ascend. Being extremely oppositional and in denial of his poor mental health, I was not sure that he would ever open up and accept treatment and transformation, but about 2.5 weeks in, he did. The result can only be called miraculous. He gained a lot of insight into the roots of his anxiety and depression, and, in his words, "got to know [him]self again." The combination of skills classes, group therapy, individual therapy, animal therapy and family therapy was what he needed. His and my communication has also radically changed for the better, thanks to family therapy and the DBT and other parent classes I took while my son was in residence. I would highly recommend Ascend Healthcare for a comprehensive and highly competent residential program.