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Norma and Horace are exceptional with nursing and clinical. They have both areas covered in a very comfortable and easy process that made my treatment process a luxury
I cannot fully express, in just words, my gratitude, appreciation and depth at which I was impressed with the quality of my entire treatment given by Ambrosia in Medford. I've been completed 10 inpatient prprograms in the last 6 years struggling with my addictions and not knowing why I was wanting recovery, yet not wanting it bad enough to maintain sobriety NO MATTER WHAT... I've been rarely impressed and/or having expectations met by clinical trwatment, staff and facility. My experience in September 2017 has left a genuine and "blown away" impression in me. The shear experiential knowledge of staff exceeded my already high expectations. The compassion and conviction for the 12 step program and desire to sincerely care for myself and other patients from Therapists to Behavioral Health Residency Staff truly changed my perceptions and understanding of what it means to be in recovery and how to implement principals in my life when teetering society. Ambrosia saw me (all patients) as an individual with specific needs pertaining to mind, body and soul. I was never treated like or got the impression as though I'm just another number to be treated according to some textbook. The very FIRST impressive action was up in arrival every staff member and client knew my name and all warmly greeted by name with their own introduction, smile, hug/handshake and offer of help in any way they possibly could. I wasn't just treated as an individual from the starting line, but also immediately embraced as a community member. Please trust me when I say that if there were any needs that were warranted, all involved went above and beyond in order to meet them and then some in large percentage of the time. Nothing from the bedrooms to meals were cookie cutter. Where else can you have staff that learns your wants/likes/dislikes and makes appropriate modifications to meet them? I.e. Listing favorite foods or meal and actually having it prepared at least weekly as an option, an all inclusive resort and Ambrosia Medford. Clinically, the therapists and group facilitators are not just preaching recovery- they live the principles and not just "work" the steps. They genuinely want the best for each client and don't preach at you, but converse with you. They also reference other programs or ways to implement some kind of other means that ate available. There's also holistic intertwined via meditation, yoga, chiropractic, religious or spiritual in addition to other methods. Its the total package. Ambrosia and staff want to show that there's ways to still feel alive and have fun as well. Weekends get family visitations, day passes, outings to movies, bowling, etc... They also allow to just let the clients enjoy free time. For example, Labor Day there was a BBQ and they listened to our suggestions for an old school Field Day with prizes included (paid for entirely by staff out of pocket) so we had events like three legged race, water balloon toss, egg race, etc... It was honest to god the first time I can remember having fun and a natural elation from laughing and just enjoying my time. Again, I can't give Ambrosia enough accolades and sum up my deepest appreciation. Since I've left they've kept in contact, checking in on how I'm doing and have alumni events to participate as well. If you or a loved one are seeking help, this place will give you the tools and hope.
I absolutely had a wonderful experience with everyone at RAC. Alyssa was an extremely patient and kind therapist. Everyone was great there. I cannot thank them enough for all of their help.