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The staff was always there if & when we needed a question answered and they gave their 100% interest.
It was a great place and works if you work it. It was very structured but there was too much drama.
They're just all around great. When I was there about two years ago the only issue I saw that they had was a specific counselor there that didn't seem to understand teenagers. I suppose the only thing I really have more to say is that there were two specific staff members that I could really open up with. Everybody else was great, don't get me wrong.
There is no obligation to enter treatment and you can opt out at any time.