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The staff is the best thing about this plave. So supportive and instructive.
The center is very nice. The accommodations are pretty nice as well. My issues were with the Counselors and the scheduling. They most definitely need better counselors. Most of them are full of themselves and are set in their mind frames. Your point of view and thoughts do not matter to them. Once they have made up their mind about what they think you are doing or saying, there is nothing that you can say as a patient that will change that. I almost feel like, my thoughts were not even listened to. As far as the scheduling goes, it's just with the timings of events. You are never told when the meetings are, you just have to sit and wait for the tech to say, we are leaving in 30 minutes or so. You have to wait on that info to plan your events. Different houses seem to follow different routines as well. I heard a few other houses complain that they were not getting the same benefits that we were getting. BEWARE: The COUNSELORS TALK TO YOUR FAMILY WITHOUT TELLING YOU AND AT TIMES EVEN CONVINCE THEM TO PAY OUT OF POCKET WHEN INSURANCE REFUSES TO. At over $2K a day, that is a lot of money out of pocket.
Strengths include: Caring and helpful staff -very structured days -lots of groups and lectures during the day -family therapy -The Day of Enlightenment lecture to educate family members on addiction -very clean -the food is good. -there is gym and outside walking track that can be used by patients. -the houses that patients stay in are nice. -daily 12 step meetings -patients go out into community for a 12 step meeting. -spiritual counseling from a non-denominational reverend for those people who want to speak to a clergy person. However, it's a 12 step approach and the 12 steps are not for everyone. All of the counselors and staff were great. I felt comfortable talking to them about anything, whether it is was about something serious or just small talk. Everyone made me feel welcome. The counselors and staff know all about addiction inside and out. I learned a lot from being there.