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Program was very expensive and not long enough to do a truly effective change for the addict. Strengths: Location. Weakness: Expensive
staff, location were good but physical facility needs improvement, like it
i question effectiveness as many patients had been there before. Not conducive to older patients (over 50). Fine for detox altho i experienced conficts w/ what doctor/nurse explained was necessary for detox vs what Phoenix 'protocol' was. when i left after assurance from medical personnel that i had completed program sufficiently (in 4 days), i was given 'failing' grade by facility & told i left 'against medical advice' even though that was NOT true. it was against facility protocol (which was 5 days), but NOT against medical advice. they tend to gang up on persons just there for short stay detox, insinuating if you don't attend the full 28-day session there is a greater chance you will relapse, almost 'wishing' that upon the patient instead of supporting a patients goals, assumption being all patients are damaged & that their thinking must be wrong w/o even getting to know them - NOT HEALTHY! Athough initially my insurance said it was covered, when i got to the facility they expected money up front & told me i'd have to take up reimbursement w/ insurance on my own. some discrepancy as to whether insurance covers a short stay detox or only the 28-day stay. I will be contacting my insurance today for verification. i found a LOT of miscommunication between the various 'levels' of 'authority' there. Also nurse is only there briefly, twice daily to administer meds & doctor only once briefly as well, and NOT ON THE WEEKENDS AT ALL. Only doctor can alter medical program, nurse unable to make any changes. Altho my discharge summary stated i met w/ counselor for 2 sessions of 15-20 min each, it was barely 5 minutes each. I learned more from nurse/doctor & available literature than instructors. I will say it was one of the least expensive for detox which is why i chose it & it did satisfy my goal, altho as stated, i felt discrimminated against since i wasn't a 28-day patient.
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