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Everybody has been very helpful. The staff in the kitchen, all my peers, the group facilitators. I was grateful to be here. I hate when people complain about the food and the rules here. Everything to me has been great, Veronica my case manager helped me to get my ticket home and found it cheaper for me. I've been in this country for for 49 years and this is the first time someone has helped me. The nurses and the staff were all helpful. if anybody says different, they are living in a different world. Its a privilege that we get to have our phones here and to have people to help. Some people don't want to be here but I am very thankful.
I got to Recovery Unplugged broken and desperate. They were able to reach me in a way other centers could not. No other place offers and encourages music so it was much different than what I was used to and I truly believe it was what I needed. I never knew the way music could affect a person until they pointed out just how to use it to my advantage. Thank you Recovery Unplugged staff, I owe my time I have now to you and my higher power!!
Compassionate staff members with a strong focus on teaching the patient that it is okay to forgive themselves and to move forward. Mindfulness and recognizing triggers and behavior modification was paramount and one of the most helpful tools in the process. Staffing ratios are outstanding, there is always a staff member available for a chat. Clients are treated with respect, dignity and kindness and the teamwork approach is extremely effective. They haven't franchised yet... we need more places like this.