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Sat in intake for two hours only to be sent away with a family member. Excuse was that they could not reach insurance company for authorization but we were welcome to take our obviously struggling son home and come back in the morning. More focused on securing payment than providing necessary emergency care. Staff also speaks well but is very unresponsive if you have a problem. Seems more like a treatment \"mill\" rather than a rehab center focused on results.
COLIN AND ERIN, ALUMI COORDINATORS, ARE SOME OF THE MOST CARING AND INSIGHTFUL HUMANS IN THE RECOVERY COMMUNITY OF BLOOMINGTON, AND ICFR. HUGE THANKS TO BOTH OF THEM FOR SAVING AND CHANGING LIVES!!