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I am deeply disappointed in your facility. I am still paying for the care given to one of my friends. Deni Carise on the commercial states your mission is for a save, healing, and long lasting recovery. I have found this to not be true. It is like the place is revolving door, with no aftercare, and only interested in the money. I have 2 people living with me who went to RCA. One went to Devon, and despite the Dr. saying she needed to stay at least another day, they sent her home. A week or two later, she was back on using the needle. She agreed to go away to a place that they set up, but the place would not take her because of some of the medication she was on. Never received any additional help. The other person wanted to go at the same time, and he was sent to one of the NJ locations. He begged to get an extension since he had been on drugs for over 15 years, but they only allowed him a week. They gave no after care follow-up. Within a couple of weeks he was back on the needle as well.
Funny how the negative reviews are written by a disgruntled employee (recently fired I\'m sure) and former clients posting.
The center is very nice. The accommodations are pretty nice as well. My issues were with the Counselors and the scheduling. They most definitely need better counselors. Most of them are full of themselves and are set in their mind frames. Your point of view and thoughts do not matter to them. Once they have made up their mind about what they think you are doing or saying, there is nothing that you can say as a patient that will change that. I almost feel like, my thoughts were not even listened to. As far as the scheduling goes, it's just with the timings of events. You are never told when the meetings are, you just have to sit and wait for the tech to say, we are leaving in 30 minutes or so. You have to wait on that info to plan your events. Different houses seem to follow different routines as well. I heard a few other houses complain that they were not getting the same benefits that we were getting. BEWARE: The COUNSELORS TALK TO YOUR FAMILY WITHOUT TELLING YOU AND AT TIMES EVEN CONVINCE THEM TO PAY OUT OF POCKET WHEN INSURANCE REFUSES TO. At over $2K a day, that is a lot of money out of pocket.