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They seem to make the patient feel comfortable. They offered great counseling for the patient and parents. The length of stay was longer than anticipated. Counselors kept us informed as to what was going on especially with any medication changes. It's hard to leave a loved one at a place like this, but we were able to feel a trust in them after visiting a few times and seeing the progress.
From Paul the gentlemen who answered the phone during my initial call and walked me through the entire process of getting my loved one set up with their program to Lauren who evaluated him and answered her phone throughout the day regardless of the time for my million and one questions and assisted me in getting him a rapid covid test the morning of.....to the staff Tabitha, Sabrina, Kelly, and Mary that have assisted throughout his stay so far I am very pleased with this facility, their program, and their staff excluding Dottie who was very rude and disrespectful. Despite her unprofessional and condescending behavior I reported it and a myriad of different staff reached out to apologize and assure me something would be done. They even reassured my loved one and updated me on his well being. Anyone interested in this facility or treatment should definitely go here. They are warm and inviting. The food is fantastic from what I hear and they give respect and assistance where and when deserved. I am so happy we chose this place out of many others. Thank you to this facility and all of the amazing staff for giving me and his family peace knowing he is in good hands and taking the behavior of only one seriously. Proving she does not represent your facility or how you view your patients.
After many many different treatment centers with NO positive results I made it to The Healing Place in 1997. Right off the bat I noticed that this was not anything like I had experienced in the past there were people there who really cared mostly because they were or had completed the program already and all they wanted to do was help with the recovery process. The structure of the program was exactly what I needed though I didn't know it at the time. Since then I've been sober and living a productive life. I have my family back in my life have two beautiful grandchildren am a homeowner and now attend church regularly because I know that my Savior Jesus Christ who lead me to The Healing Place. If your sick and tired of being sick and tired try The Healing Place.