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Beds become available faster than other nearby facilities. Poor percentage of clients who maintain sobriety. I know of quite a few people who went through this facility and many of them were using IN the facility. The staff does not seem qualified to do their jobs.
I have been in several treatment programs in the past. But the Nova House was by far the best. We were kept busy everyday so as not to have a lot of down time. We were asked not to glorify our using times when just sitting around. Most of the staff are also in recovery. I feel they really understand all aspects of the disease of addiction. The staff keeps things real. We also have individual time with our counselor at least once a week. Or really whenever needed. They really just show a real concern for you. They also have family education groups. And offer family sessions if the client chooses to have one. I suffer from seizures myself and never felt safer any where as I did there. It's a truly safe environment all the way around.