The staff does not have knowledge or experience to handle any type of addiction problems. This is a free rehab facility that does not work. You get what you pay for. If you or a loved one have an addiction problem please find a qualified program.
It is similar to jail. Limited phone calls and visits from family. Staff is not trained well. It simply did not work. Not enough time spent helping people realize what the cause of the problem is so it won't happen again. They go back to doing the same thing.