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Water Gap Wellness is absolutely exceptional!! I highly recommend this facility to anyone who is looking for the right balance between mental health and addiction treatment. When they say they treat the whole person not just the diagnosis they deliver just that! Staff are compassionate, hands on, ready to meet your needs and provide you with a great experience. The inn has such a comfortable and welcoming feel to it with breath taking views of the Pocono mountains, not to mention great Wifi!! The center is very spacious and counselors are very welcoming!! Overall this is a beautiful facility for a new start!!
STR has helped me in so many ways. I couldn\'t thank the staff enough for all that they\'ve done for me. Out of all the rehabs and different facilities I\'ve been to, Steps to Recovery is different.. The staff really does care about each and every one of their clients. They take their time and patience with each individual client. You get a connection and build a relationship with the staff and all the other clients during your stay and I love that about STR. I couldn\'t be more grateful for Steps to Recovery and their caring/loving staff and owner!
The facility is great, but not all the promises are kept and they are extremely money hungry. They seem to ridiculously inflate costs and their billing process is horrible. They charged one person there over ten grand, twice when they had previously agreed on a set amount. Be prepared to receive phone call after phone call about your bill where they continually ask for more and more.