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Bear River Health helped refresh the tools I had gained several years prior. I had a severe relapse with alcohol and as a single mom of 3 beautiful daughters I was miserable but physically couldn't stop drinking. The detox rooms were amazing and the nursing staff were beyond attentive and available to help me through the rough days. That was over 3 years ago. BRH teaches that there are many pathways to recovery as long as you have the willingness to do whatever it takes the tou can succeed too! Many of the staff members are recovering addicts/alcoholics which gives them a unique ability to understand and address your needs. The techs go above and beyond for the patients and help you with all the love and compassion they have. Bear River Health has been a desperately needed addition to the tip of the mitt!! So grateful they were here when I was headed for death. I feel blessed as an Alumni to have the opportunity to attend some meetings with current clients and show them it can be done and life is much more fun and enjoyable without drugs and alcohol. If you are seeking treatment Bear River Health at Walloon is the place to be.
I was initailly very pleased with the doctor as well as the company itself during witch I had my first video apt.. However the following week I had missed my video apt. Due to phone issues.only to sign onto my account 2 days later realizing they not only took 75$ witch would have been for the apt that week,without the apt being done and matching the prior weeks 75$,but they also took an extra 15$ off my account. I contacted the conseler woman to inquire about it only for her to say it was being charged as some kind of initial 90$ fee for something else that I never signed up for. I sent her written notice stating I never signed up for automatic payments on my card let alone for them to charge it for an extra amount to begin with however she decided to ignore my pleads!!! I am highly irate. The woman canceled my membership, however my 90$ refund is yet to be seen!!!! I will be taking further action if my issue is not settled being as you are not legally able to take money from my account without my say so!
Staff was a strength of the facility, and there were no weaknesses