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My son attended & I really feel they know what they are doing. They were very supportive to the family. N gave me insight to what my son was going through Help me put my sons addiction in the right perspective. Place look clean and very experience staff. And although my son didn’t. Want to stay. When he came out. I was able to talk to him and he actually heard me He said cause he was sober. Wow. One staff member in particular Tami. And another lady. They were so helpful to family members w online meetings for parents. They know a lot bout addiction
The center is very nice. The accommodations are pretty nice as well. My issues were with the Counselors and the scheduling. They most definitely need better counselors. Most of them are full of themselves and are set in their mind frames. Your point of view and thoughts do not matter to them. Once they have made up their mind about what they think you are doing or saying, there is nothing that you can say as a patient that will change that. I almost feel like, my thoughts were not even listened to. As far as the scheduling goes, it's just with the timings of events. You are never told when the meetings are, you just have to sit and wait for the tech to say, we are leaving in 30 minutes or so. You have to wait on that info to plan your events. Different houses seem to follow different routines as well. I heard a few other houses complain that they were not getting the same benefits that we were getting. BEWARE: The COUNSELORS TALK TO YOUR FAMILY WITHOUT TELLING YOU AND AT TIMES EVEN CONVINCE THEM TO PAY OUT OF POCKET WHEN INSURANCE REFUSES TO. At over $2K a day, that is a lot of money out of pocket.
AMAZING STAFF, STUNNING LOCATION, WORLD CLASS AMENITIES, DELICIOUS FOOD.... can't say enough good things about Water Gap. Really a one of a kind place I am so thankful to have been referred to.