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The facility is great, but not all the promises are kept and they are extremely money hungry. They seem to ridiculously inflate costs and their billing process is horrible. They charged one person there over ten grand, twice when they had previously agreed on a set amount. Be prepared to receive phone call after phone call about your bill where they continually ask for more and more.
I was very happy with all my experiences here at the Willow Grove branch Malvern. I foresee my recovery being more solid this time around and permanent.
The staff are really friendly and welcoming. When you come in, it feels like you’re at an extended relative’s house. My counselor, Brandon, surprised me with how knowledgeable he is with addiction and mental health in general.