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Everyone is earnestly dedicated to their client's well-being, and varied treatment options allows for the resident to find his/her best pathway. Everyone there cares deeply about their mission. The priority of the staff seems honestly to be firstly the lasting well-being of their clients. Some of the approaches were predictable and platitudinous. The people were always compassionate, but not all of the assumptions under which they practice are necessarily apt to all.
At first, I hated this place. My therapist left and I got reassigned to a new one who was not on the level (bless her heart, I hope she's doing well now). My insurance dropped me halfway through, and when I called my provider, they told me they weren't receiving documents from the center. Then I dropped a dirty UA after coming coming back from an outside meeting (without having used, in any form at all), and the clinical director decided to not 'complete' my treatment. Also, they took the rock out thing away, which I was sore about for a little while (knowing I was being super petty). However, they did allow me to go to IOP after that fiasco, and I completed that. It was cool to have some extra accountability, and to finally fully complete something. During PHP, they took us to outside meetings, which was fantastic. I met a man who took me through a book and helped me find god behind paradise house (not flakes house, shameless plug). Being in this structured environment with an amazing case manager's assistance with FMLA leave from work was a huge help. They kept me separated from substances long enough to have an experience and a personality change. For that I am extremely grateful. I have since been engaged in hospitals and institutions work (for fun and for free) all across the country, and this place that I once hated for imagined slights, I now see is of a much higher caliber than all of the others I've been to. I consider myself lucky for having been here, and would suggest Pinnacle if a man were jittery or begged and required a definite hospital stay. 📘🛐