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I had lost all hope before I started going to treatment. All of the counselors even the ones that were not mine made me feel like they genuinely cared about my well being. I am still working very hard with my counselor and group but for the first time in my life I am hanging in there and not using. I am only writing this because I want others to know that this is a place worth going. It is clean, caring and they try extra hard to get you what you need to understand how to stop using and stay that way. I highly recommend.
They have great services and were very helpful. However, it needed to be cleaner.
My 24 year old son was a patient here. In my profession I have worked with addicts, alcoholics and counselors for 27 years. Unfortunatey, my son\'s individual counselor was horrible. She didn\'t care about his recovery at all. We were told we would hear from her within the first couple of days. We finally heard from her after almost two weeks when I repeatedly called her. During our counseling session with her she answered a phone call in the middle of my son reading an emotional letter to me. She also talked about a staff person who had a problem with addiction and cried as she did. It was very awkward and inappropriate. The administrator was even worse. She called my husband a liar when we expressed some concerns about our counselor and things that were reported by staff. She does not care about the patients and their families, or recovery. She is extremely condescending and unapproachable. I have worked with This Valley Hope for over 25 years and have always been very satisfied. Unfortunately the program seems to be suffering since the administrator took over a few months ago. Staff even say these two women are terrible at their jobs . Neither should be working in this type of environment. Hopefully someone will step in before the administrator ruins Valley Hope and it\'s reputation. Hopefully neither will jeopardize someone else\'s\'so recovery. The only saving grace was the family counselor. She really does care about the long term sobriety of the patients. She also truly cares about helping the families. She believes in doing the right thing. She shows her dedication and integrity every minute of every day.
There is no obligation to enter treatment and you can opt out at any time.