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This facility is like no other in regards to the way they deliver information. I've never gotten an education on addiction better than the one I received at Clearbrook. The staff are compassionate, loving, and patient, and treated me like I was their family member. The fact that almost all of their staff is in recovery, or effected by addiction in some way is also a major factor in what makes Clearbrook one of the best facilities in the area. If it weren't for Clearbrook, I wouldn't be coming up on 5 years sober. Overall this facility's biggest strength is its staff. This is by far one of the best staffed facilities I've ever come across. The facility's biggest weakness is down time. When there isn't anything to do during recreation, it seems all we did was smoke. There needs to be an increase in activities, as well as the staff to provide it.
The center is very nice. The accommodations are pretty nice as well. My issues were with the Counselors and the scheduling. They most definitely need better counselors. Most of them are full of themselves and are set in their mind frames. Your point of view and thoughts do not matter to them. Once they have made up their mind about what they think you are doing or saying, there is nothing that you can say as a patient that will change that. I almost feel like, my thoughts were not even listened to. As far as the scheduling goes, it's just with the timings of events. You are never told when the meetings are, you just have to sit and wait for the tech to say, we are leaving in 30 minutes or so. You have to wait on that info to plan your events. Different houses seem to follow different routines as well. I heard a few other houses complain that they were not getting the same benefits that we were getting. BEWARE: The COUNSELORS TALK TO YOUR FAMILY WITHOUT TELLING YOU AND AT TIMES EVEN CONVINCE THEM TO PAY OUT OF POCKET WHEN INSURANCE REFUSES TO. At over $2K a day, that is a lot of money out of pocket.
This place saved my life. It was absolutely incredibly. ALL the staff were kind, respectful, and clearly loved their jobs. Caron is an amazing place that covers all aspects of addiction and alcoholism. Go here!!!!