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The staff was A plus. Everybody there is actually very kind, they want to help and they really care. Very compassionate. River Oaks is super organized, when I ask for something it gets done right away. The staff communicates well. But the nursing stations are very unorganized. There can be improvement there. The nurses get over whelmed. Therapists are very good. Most of the groups are very useful, others are generic. They bring outside speakers for AA which was great. Providers are amazing, Dr. Sina and Dr. Fahs, they care a lot. Dr. Fahs went out of his way for me. Therapist Travis with the Professionals Program was an expert and you could tell. He knows what he's doing and I would say he's the best therapist I've seen. Facilitators engaged the classes by being down to earth. Ray the family therapist was amazing. Mattie the care coordinator creates a safe space for people to open up and ask for help.
Therapist The Doctor... is ridiculous, shes absolutely horrible and the biggest downfall of this facility. A new doctor would be a tremendous step up in the right direction, switching up the groups and or topics would be more tolerable to sit through.
This facility has saved many of my family members. Highly recommended.. It’s a safe place to send your loved one struggling with addiction. Thank you to all the caring staff members. You truly were a blessing. Tonja