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Heroin Addiction Hotline Numbers and Text Message Support

Heroin hotlines can help those struggling with heroin addiction get the support they need during times of crisis. Whether you are calling for yourself or on behalf of a loved one, a heroin hotline can provide the addiction information and resources you need.

What Is Heroin Addiction?

Heroin is an opioid made from the natural substance morphine, which is derived from the seed pod of various opium plants.1 Heroin is highly addictive, and individuals who use heroin regularly often develop a tolerance in which they require higher or more frequent doses of heroin to achieve the desired effects.1

Heroin addiction may cause serious withdrawal symptoms, including:1

  • Bone pain.
  • Cold flashes.
  • Diarrhea.
  • Muscle pain.
  • Severe cravings for heroin.
  • Sleep issues.
  • Vomiting.

What Type of Help Do Heroin Hotline Numbers Provide?

A heroin addiction hotline can provide callers with various means of assistance. When you call, you can expect to receive information on a variety of heroin-related topics, such as:

  • What heroin addiction is.
  • The signs and symptoms of heroin addiction.
  • Information on community-based organizations and support groups such as Heroin Anonymous (HA).
  • Treatment options for heroin addiction and other substances.
  • What to expect during treatment.
  • Insurance options for treatment.

A heroin hotline will be able to provide answers to many heroin-related questions you may have. If you need heroin addiction treatment, staff will often be able to connect you with a treatment center.

List of Free Heroin Hotline Numbers

The following drug addiction hotlines and helplines can assist you if you are struggling with heroin addiction.

If you are experiencing an emergency, call 911 now.

American Addiction Centers (AAC)

  • AAC is a leading provider of inpatient and outpatient rehab treatment services. Admissions navigators are available around the clock via our helpline to help you determine the next steps on your path to recovery. 

Boys Town National Hotline®

  • 1-800-448-3000
  • Boys Town provides a 24/7 hotline offering information, resources, and support for a variety of issues, including substance misuse.

National Alliance on Mental Illness (NAMI) HelpLine

  • 800-950-6264
  • The NAMI HelpLine operates Monday through Friday from 10 a.m. to 10 p.m. EST. You can receive information, referrals, and support if you are suffering from mental illness. 

National Runaway Safeline

  • 1-800-RUNAWAY (786-2929)
  • This 24/7 helpline provides resources and support for homeless, runaway youth, and families in crisis.

National Suicide Prevention

  • 1-800-273-8255
  • This network provides 24/7 resources and support for those experiencing emotional distress or suicidal crisis.

Poison Control

  • 1-800-222-1222
  • Poison Control has an anonymous and free helpline that provides expert guidance if you suspect poisoning.

Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline

  • 1-800-662-HELP (4357)
  • SAMHSA’s National Helpline operates 24 hours a day and provides information and resources for individuals facing mental illness and/or substance use disorders (SUDs).

Preparing to Call a Heroin Hotline or Helpline

Preparing for the potential questions a heroin help hotline may ask can provide you peace of mind. When you call a heroin hotline, you will first be asked questions to verify that you (or the person you are calling on behalf of) are not in a life-threatening situation. From here, the questions will generally focus on:

  • Your name, age, and location.
  • How long you have been using heroin.
  • How much heroin you consume and how often.
  • Other substances you may be using in addition to heroin.
  • Other medical or mental health conditions you have.
  • If you need detox.
  • If you are ready to start treatment.
  • Your insurance information.

Can I Text a Heroin Helpline Number Instead of Calling?

Some groups offer information, resources, and support via text helplines. A text helpline is a great option if you are not ready to talk to someone on the phone but still need support.

If you would like more information on heroin addiction via a text helpline, you can sign up for personalized text support from American Addiction Centers (AAC) by filling out the form below. Text support is free, and there is no obligation for you to enter a rehab treatment program. You may opt-out at any time.

Are Heroin Hotline Numbers Open 24 Hours?

Most heroin hotlines and helplines operate 24/7 and are available to provide around-the-clock support. Some resources, such as the NAMI HelpLine, only operate within specific business hours. SAMHSA’s National Helpline is available 24 hours a day, 365 days a year as is AAC’s helpline, which can be reached by calling

Are Heroin Hotlines and Text Helplines Anonymous and Confidential?

In general, heroin crisis hotlines and other drug addiction hotlines, helplines, and text helplines are anonymous and confidential. If you are concerned, you can contact the group providing the service online or by phone to verify anonymity and confidentiality.

Should I Consider Heroin Rehab Treatment?

In 2020, approximately 691,000 people in the United States had a past-year heroin use disorder.2 Seeking treatment for heroin addiction is an important first step in taking back control over your life. It is important to understand the symptoms of heroin addiction so you will know what to look for and can better determine if it is time to seek heroin rehab treatment.

The following criteria are used by professionals to assess if a person has an opioid use disorder (OUD) and may help you decide if you should seek treatment:3

  • Using heroin in larger amounts or for a longer period than intended.
  • Persistent attempts to cut back or quit using heroin without success.
  • Spending a significant amount of time obtaining, drinking, or recovering from heroin.
  • Having strong urges to use heroin when sober.
  • Inability to fulfill obligations at home, school, or work due to heroin use.
  • Continuing to use heroin despite recurrent interpersonal or social problems caused by heroin use.
  • Forgoing recreational or social activities to use heroin.
  • Consistently using heroin in physically hazardous situations.
  • Using heroin even when doing so has led to mental or physical health problems.
  • Developing a tolerance to heroin.
  • Experiencing withdrawal symptoms.

How to Find Heroin Rehab Centers Near Me

You have several options if you are looking for rehabs near me for heroin addiction. Taking time to consider the different types of treatment programs available can ensure your needs are met. If there is not an appropriate treatment program near you, you can consider traveling out of state as well. Some popular states for treatment include CaliforniaFloridaNew Jersey, and Texas. Use our rehab directory to search by location or call us to discuss your needs at

For more info on heroin rehab centers, visit: Heroin Addiction Treatment and Rehab Centers Near Me

Does Insurance Cover Heroin Addiction Rehab?

If you are looking for addiction treatment, it can feel overwhelming. The good news is, most insurance companies cover at least part of the cost of rehab. You can check your insurance by calling the number on the back of your insurance card or online by filling out the form below. The process is easy and fast and you will have peace of mind knowing what your insurance plan covers.

Substance Specific Hotline Guides

More resources about Heroin Addiction Hotline Numbers and Text Message Support: