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Meet Our Admissions Navigator Team

Our admissions navigator team is made of knowledgeable, supportive, experienced, and enthusiastic people who want to help you being your journey toward recovery. Your first step toward the help you deserve is just a phone call away. Read more to find out what makes our team special.

Learn about our dedicated team.

Available 24/7, our admissions navigators are here to help you or your loved choose the right treatment facility. When you call our helpline, an admissions navigator is there to listen to you, answer any questions you have, and provide the support that you need—all 100% confidentially. They will guide you as you begin the admissions process and help you understand the steps of treatment.

Your admissions navigator will understand what you are experiencing, because they have worked with many people who are struggling with addiction. Some of our navigators are in recovery themselves, so there is an added layer of understanding and shared experience. Here are some of their stories.

WATCH: Nick’s Story

“I lost my job; I was losing my marriage. I got to the point where everything was falling apart and the inevitability of what I knew was going to happen was coming true. I said, I have to make this call and make this step or I’m going to lose everything.”

WATCH: Alicia’s Story

“My mom struggled with addiction, and she never got help…It ended up taking her life…I like to think that what I do pays it forward so that people who want to get help can have a second chance…If you need help, I’m here.”

WATCH: Karla’s Story

“I lost my husband to addiction—to an overdose—and then I turned to alcohol to cope with it. It took me crashing my car and losing my job until I finally decided that enough is enough…”

Being in recovery gave me back time.
The best thing about being in recovery is the time. I spent so much time drinking and being hungover that I didn’t do anything else. I now have time to give back to my community, spend time with my family and friends, grow a garden!” – Karla, Admissions Navigator

I am just free to be me.
“This sounds cliche, but the saying “The truth will set you free” rings so true to me. My favorite part is not having to lie anymore. Living a double life and hiding every action, and every thought is extremely tiresome. Now, I am just free to be me. Life is so much easier when you are able to just be open and honest and free.” – Nick, Admissions Navigator

I get to be a part of changing people’s lives.
“The best part of recovery is being able to be a part of my family’s lives. It’s being able share my experience strength and hope with other addicts. It’s working for a company that lets me be a part of changing people’s lives. And it is the ability for me to be a daughter, a friend, and a mentor to others.” – Katie, Admissions Manager

Ready to begin the conversation?
If you have made the decision to pursue treatment, our admissions navigators are here to listen and guide you through the next steps in your treatment process. American Addiction Centers (AAC) has a free and confidential helpline that is available 24/7 to help people dealing with addiction. Reach out to us today, .

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