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Vermont Drug & Alcohol Help Lines

The American Addiction Centers (AAC) admissions helpline is free and available 24/7. Our compassionate admissions navigators are here to answer your questions about rehab and help you begin your journey toward recovery.
Call 888-341-7785
Helpline Information
If you or a loved one are experiencing a medical emergency, call 9-1-1 immediately.

Lifelines for Urgent Support in Vermont

Crisis Text Line – Text “HOME” to 741741

The Crisis Text Line offers 24/7 text support. A trained Crisis Counselor is available to receive and respond to texts from a secure online platform.

National Suicide Prevention Lifeline1-800-273-TALK (8255)

Available via call or text, the national suicide prevention hotline is available 24/7. You can reach out to this support network if you are experiencing emotional distress, thoughts or plans of suicide, or if would like more information about what to do if you develop thoughts related to self-harm or suicide.

Poison Control1-800-222-1222

This anonymous and free helpline is available 24/7 to give you guidance and resources if you believe you or someone you know is at risk of poisoning. If you suspect an overdose, call 911.

Addiction Help Hotlines in Vermont

VT Helplink802-565-LINK (5465)

VT Helplink, operated by the Vermont Department of Health, serves as a complimentary resource for residents of Vermont. It offers confidential assistance, along with referrals to treatment, recovery, and various other services. Helplink Specialists guide individuals through Vermont’s treatment and recovery system, regardless of their insurance status. Assistance is accessible Monday through Friday from 8 AM to 10 PM, and on weekends and holidays from 8 AM to 6 PM.

Vermont 211– 2-1-1

Vermont 211 offers free and confidential access to comprehensive community resource information and referral services for all Vermont residents. This includes personal assistance via telephone by dialing 211, through text messaging, and utilizing an online, searchable database of available services. Assistance is accessible seven days a week from 8 AM to 11 PM, and translation services are provided for callers who speak languages other than English.

Vermont Crisis Text Line-Text “VT” to 741741

The Vermont Crisis Text Line offers around-the-clock support through text messaging, connecting individuals in need with trained Crisis Counselors promptly when help and support are required. Upon texting, you can expect a response within five minutes, beginning with an automated text followed by interaction with a trained crisis counselor. Text conversations are kept confidential and won’t appear on your phone bill. Crisis counselors engage in active listening to assist individuals in finding calm and devising an action plan for continued healing.

SAMHSA’s National Helpline – 1-800-662-4357

SAMHSA’s National Helpline provides free and confidential treatment referrals and information services 24/7, 365 days a year. This support is available in both English and Spanish for individuals and families dealing with mental and/or substance use disorders.

NAMI Helpline – 800-950-NAMI (6264),  Text “HelpLine” to 62640,  or visit www.nami.org/help

The NAMI HelpLine offers a cost-free, nationwide peer-support service that supplies information, referrals to resources, and support for individuals coping with a mental health condition or substance use disorder. Staffed by experienced and well-trained volunteers, the helpline is accessible via phone call, text, or chat.




FAQs About Addiction Hotlines



Who Are The Admissions Navigators?

Our Admissions Navigators are trained, experienced, and compassionate individuals who understand the struggles related to addiction—many of our navigators are in recovery themselves.

With their extensive knowledge of AAC treatment centers and the rehab admissions process, your admissions navigator will help you navigate through treatment options to find the one best suited to your needs.

Get started on the admissions process right now and verify your insurance with us.