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Great staff including and limited to: therapist, Group Facilitators, House Techs, and House Manager. Director of Operations lacked professionalism and overstepped his authority. There is a general concern for HPPA violations.
I think they were an excellent facility. I wish my daughter had stayed longer. She left before her time was up. Seemed like a prison to me, but I know it has to be like that b/c of dealing with addiction. Someone had to be present when I visited. It took an act of Congress to get to visit her. Everything I took her had to be given to the front office for inspection b/4 they gave it to her. I found out some of the items I took her (like chapstick) were thrown out b/c they were against the rules. She had a full scholarship there and blew it. She left there b/c she didn't like being told how to parent. She also didn't want to enter the work program. She remains drug-free a year later, but still practices a lot of behaviors that could send her down the slippery slope. Not the facility's fault.