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I was initailly very pleased with the doctor as well as the company itself during witch I had my first video apt.. However the following week I had missed my video apt. Due to phone issues.only to sign onto my account 2 days later realizing they not only took 75$ witch would have been for the apt that week,without the apt being done and matching the prior weeks 75$,but they also took an extra 15$ off my account. I contacted the conseler woman to inquire about it only for her to say it was being charged as some kind of initial 90$ fee for something else that I never signed up for. I sent her written notice stating I never signed up for automatic payments on my card let alone for them to charge it for an extra amount to begin with however she decided to ignore my pleads!!! I am highly irate. The woman canceled my membership, however my 90$ refund is yet to be seen!!!! I will be taking further action if my issue is not settled being as you are not legally able to take money from my account without my say so!
Staff was a strength of the facility, and there were no weaknesses
There ability to help you reinforce the strength to use the tools to stay sober They were a coed facility at the time and were unable to stop hooking up and I believe that took away from treatment. I absolutely loved being there for treatment. They made me feel safe and an addict has a lot of trust issues. There treatment program really works. At least it did for me.