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Friendly staff, clean unit, allow patients to go outside and allows them to smoke cigarettes. Have a variety of different groups. My loved one is dual diagnosis and when he was having mental health issues during treatment his counselor didn't properly tend to the situation which resulted in my loved one feeling uncomfortable staying there. He discharged himself and entered a nearby psych hospital that he had experience with to cater to his mental health needs. The counsellors there could practice a little more compassion and patience with those dually diagnosed. Overall, the staff is very friendly. Some of the psychiatrists and drug counsellors could stand to brush up on their people skills. Not an overwhelming amount of NA/AA meetings but enough combined with other groups and activities make for a very decent program. They provide aftercare recommendations with an IOP both for addiction and mental health on the property. They also have psychiatric units on site. The property is nice, the building is clean, and at times, have provided a lot of help to my loved one (mostly through psychiatric.)
Family day and workshops were available to the family.
very empathetic to client and their family and they accept you even if you have no insurance. staff is phenomenal, they really care about you as a person with a disease. They treat you on an individual basis not just a number, they make you feel special.
There is no obligation to enter treatment and you can opt out at any time.