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While Serenity House as a treatment center saves lives and is very exceptional in what it does, their Serenity House Legacy Sober Living has gone drastically downhill. Appliances remain broken for over a year. Air conditioner/heater units in the residential rooms are non-functional and have remained broken for years. I have lived there three years and so far two staff members have gotten into relationships with clients and had to leave. Furniture is in disrepair. Clients have very few rights and few recourses to address any issues. Management only seems to care about getting paid. Serenity House as a treatment facility is EXCELLENT, while its Legacy House sober living is NOT
Structure was a strength of the facility. Not enough information about dual diagnosis.