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Truely a special place, came in with nothing and left with everything!
i question effectiveness as many patients had been there before. Not conducive to older patients (over 50). Fine for detox altho i experienced conficts w/ what doctor/nurse explained was necessary for detox vs what Phoenix 'protocol' was. when i left after assurance from medical personnel that i had completed program sufficiently (in 4 days), i was given 'failing' grade by facility & told i left 'against medical advice' even though that was NOT true. it was against facility protocol (which was 5 days), but NOT against medical advice. they tend to gang up on persons just there for short stay detox, insinuating if you don't attend the full 28-day session there is a greater chance you will relapse, almost 'wishing' that upon the patient instead of supporting a patients goals, assumption being all patients are damaged & that their thinking must be wrong w/o even getting to know them - NOT HEALTHY! Athough initially my insurance said it was covered, when i got to the facility they expected money up front & told me i'd have to take up reimbursement w/ insurance on my own. some discrepancy as to whether insurance covers a short stay detox or only the 28-day stay. I will be contacting my insurance today for verification. i found a LOT of miscommunication between the various 'levels' of 'authority' there. Also nurse is only there briefly, twice daily to administer meds & doctor only once briefly as well, and NOT ON THE WEEKENDS AT ALL. Only doctor can alter medical program, nurse unable to make any changes. Altho my discharge summary stated i met w/ counselor for 2 sessions of 15-20 min each, it was barely 5 minutes each. I learned more from nurse/doctor & available literature than instructors. I will say it was one of the least expensive for detox which is why i chose it & it did satisfy my goal, altho as stated, i felt discrimminated against since i wasn't a 28-day patient.
TW surpassed my expectations. The staff all care deeply about their work and patients. The mix of individual and group sessions along with daily 12 step meetings brought me to a new understanding and renewed hope for my life. TW's addresses the physical, emotional and spiritual needs of its clients. The faciltiy itself is first class. My only complaint was the food. There was too much of it and it was way too delicious! Each of their counselors were excellent--personable, professional, and dedicated to their calling. Checking in there was one of the best decisions I've ever made for myself.
There is no obligation to enter treatment and you can opt out at any time.