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I'd like to begin by thanking the staff at Luxe for their impeccable service that my husband received. Luxe has been a great place for not only my husband's sobriety but also for family support. During the period of time my husband spent at luxe to regain his life back I always felt informed and included and I'd like to thank Patricia for keeping me as involved as I could be. If you are seeking help in anyway I 100% recommend Luxe treatment center, you will find what you are looking for there with them.
To whom this may concern, I am a Navy veteran from San Francisco. I have had the pleasure of being a client at your Desert Hope facility From July to October in the year 2020. First, I would like to say thank you all, as an organization from a client’s point of view, and from a person with a lot of experience with residential programs. I came here as a broken soul and I was just a week or so out of the hospital for suicidal ideations. I am not proud of the amount of times I’ve had this experience with other residential programs; however, I am happy to say this has been the most useful by far. And your employees are top notch. Today I want to succeed. And from a client’s point of view, I can give my experience a review, being the customer. And mind you I have a real good gauge of what to expect in an environment such as this, being 56 years of age. In my professions, I have been in supervisory capacities in most, if not all my employment opportunities. So, I’ve done several reviews and a lot of hiring throughout my years. And I have been pursuing this healing from my addiction, and PTSD for quite some time. I will say the experience here was one that I WOULD RECOMMEND to anyone from the VA who wants or needs help. The level of client satisfaction around me was overwhelming. Even through this difficult time of covid-19, your staff for the most part held an incredible line of excellence and dedication in each of their respective positions and some blended into more than they were required, just to make our experience more comfortable and fulfilling. And even though I had extra needs, and a very skeptical outlook at times, the staff here at Desert Hope has exceeded my expectations, which is not any easy feat. In that spirit I would like to highlight a few employees that made my stay here comfortable and productive the most. I would like to thank Derek Price your CEO, and Mike Burrola your DOO for being so personable and yet professional. I also want to make special mention of extreme gratitude to Tabitha Johnson, Kim, Vanessa Martin, , Rhonda, Ramona, Katie Raley, Jennifer, Tessa, Deon Gee, Liz, Jhani, Eric, Tim, Raluca, Roberta, Loren, Erica, Emily, Alexis, Cameron, Al , James, Ken, Dargon, Susie, Darlene, Angel, Andre, Josie, Tessi, Dara, Tabrina, Maria, Latiesha, and Eric Burns, Eric Beauchamp. And remarkably, I can say thank you to your new hires Jenna, Erica, Symphony, Aubry, and Ashely. These people I can say, I tested their patience unwillingly, with my many needs, and sometimes my wants. And even though the answers weren’t what I wanted at times, it was always what I needed, and they did things in such a congenial way, I couldn’t be, or stay mad. Earl Hopkins, and my Hud-Vash worker Shalini Van Ecka, along with RN Cedric Thurman who were my liaisons were equally helpful and instrumental in my care management Being in the Battalion group which I think is the best part of this operation, was a true inspiration to me as a man with addiction and complex traumatic PTSD. I have to thank my Therapists, Lynn Culberg, and Bryant Murphy for their commitment to excellence and setting the bar as high as they have for each and every first responder, and military veteran that has presented in that group. I am a better man for this opportunity to be led and taught in this environment by each of them. The most impressing factor in all of this was the client care shown by these people on a daily basis. And I have to say Dara, Bryant, Lynn, Tabitha, Tanya, Vanessa, Jennifer, Mike and Deon were constantly going out of their way to insure my safety and comfort. There are a couple people who I may not have mentioned unknowingly, but everyone was good. I cannot say thank you enough for their professionalism and empathetic form of assistance and guidance I received at Desert Hope. It has been refreshing to be in such a bad situation upon arrival and have the ray of hope that I see on my way home. Regardless of my future they have made a difference in my life today. And for that I am a better person from my stay here, and I have more hope for my future than I imagined was possible. My best wishes and sincerest gratitude to you all, Mr. Todd P. Johnson
It works. I think a lack of funding is the biggest problem, alao so the time you have to wait on their waiting list. It helped me quit herion.
There is no obligation to enter treatment and you can opt out at any time.