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While Serenity House as a treatment center saves lives and is very exceptional in what it does, their Serenity House Legacy Sober Living has gone drastically downhill. Appliances remain broken for over a year. Air conditioner/heater units in the residential rooms are non-functional and have remained broken for years. I have lived there three years and so far two staff members have gotten into relationships with clients and had to leave. Furniture is in disrepair. Clients have very few rights and few recourses to address any issues. Management only seems to care about getting paid. Serenity House as a treatment facility is EXCELLENT, while its Legacy House sober living is NOT
My son is currently in La Hacienda treatment center, and his father and I attended four intense days of family education last week, some of which my son participated in as well. Everyone who works there, from the medical director, who graciously met with us at our request, to the counselors and the group leaders are not only warm, kind and welcoming, but they know addiction and demonstrated a dedicated personal interest in my son\'s recovery. My son meets with a physician every day to assess his medical status and needs. I would without hesitation highly recommend this facility; I can\'t say enough about the quality of the program.
the connection with patients and understand what has to be done and the planning and scheduling is always open around there convenience and mine as well. Just the hours are short limited and not enough room for other people to attend with