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I was initailly very pleased with the doctor as well as the company itself during witch I had my first video apt.. However the following week I had missed my video apt. Due to phone issues.only to sign onto my account 2 days later realizing they not only took 75$ witch would have been for the apt that week,without the apt being done and matching the prior weeks 75$,but they also took an extra 15$ off my account. I contacted the conseler woman to inquire about it only for her to say it was being charged as some kind of initial 90$ fee for something else that I never signed up for. I sent her written notice stating I never signed up for automatic payments on my card let alone for them to charge it for an extra amount to begin with however she decided to ignore my pleads!!! I am highly irate. The woman canceled my membership, however my 90$ refund is yet to be seen!!!! I will be taking further action if my issue is not settled being as you are not legally able to take money from my account without my say so!
My sister went through the program and they helped her so much. She'd been using for 20 years but it got really bad 3 years before she went to BRS. She spent 6 months at BRS and really enjoyed her time there. They helped her understand so much about her drug addiction, not just from the time it got bad but for the long time before that.
From the first minute being there they made me feel so at ease.The entire staff at Pontiac General are awesome! If you’re looking at Rapid Detox this is the only place to go, one doctor is top notch she was awesome!