American Addiction Centers National Rehabs Directory

RiverWoods Behavioral Health System

223 Medical Center Drive, Riverdale, Georgia, 30274

Patient Reviews

Overall Ratings
  • 3.0
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    Avg. score from 10 reviews
  • 2.9
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    Accomodations & Amenities
  • 2.8
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    Treatment Effectiveness
  • 3.2
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    Meals & Nutrition
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Kim
  • Accomodations & Amenities
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First off the facility is very dirty. I couldn\'t sleep in my room due to bedbugs and was placed in another room sleeping between 2 other patients. The beds are wooden with old mattresses and are extremely uncomfortable. I was transferred from another hospital and my family was never told what behavioral health hospital I was to be placed in. This was because of the hospital I was transferred from. However, my family became desperate to find me and eventually talked to someone in administration who verified I was in Riverwoods. This took about 4-5 days. My cell phone was taken away from me as was everyone else\'s cell phone. In the meantime a patient phone was available but I could never get the phone to work and the techs and nurses ignored my requests for help. Finally another patient helped me work the phone. I called my husband and cried. I was overmedicated and I couldn\'t hardly walk out the door at discharge. I was desperate to leave and I walked straight out of the door and fell. My mother had come to get me. She and a very helpful woman picked me up and put me in the car. My neighbor basically carried me into my house. My speech and motor functions were poor because of a med they discharged me on that I tried to refuse taking several times while an inpatient. In other words I couldn\'t walk or talk! Therefore, my husband took me to the hospital the next day and I was admitted. I refused the med once again and within a few days I was back to normal. What a horrible experience!
Gloria
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We\'ve been waiting 3 hours, so far and haven\'t seen anyone. I see why the ratings are so bad.
Gail
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This place is Awful!Not a Detox Unit! I volunteered to go in detox to get off Dr prescribed meds!They put me on a unit with locked Doors!?🔒The Pt’s were so drugged they were like Zombies 🧟‍♂️ 🧟‍♀️ the employee’s there are not licensed to do what they are being allowed to do! Incompetent,unprofessional! So I realized I’m on psych unit! A woman there had a bowel movement on the floor!🤭🤦🏻‍♀️Another man urinated on the floor!😧🤢🤮By the Grace of God🎚👏 they’ forgot to lock a door!🚪 I found it & I just Ran with Fear!🏃🏻‍♀️🏃🏻‍♀️😤BTW-I am a Nurse of 30yrs-Retired.....,I have never seen such in incompetence in my life!So my Daughter goes to get myPROPERTY my prescription eyeglasses missing,my $1.000 thousand dollar dentures missing,my clothes missing, 15 Xanax missing!🤭I have contacted Clayton Co Police Dept-Therf! 🚔 I am contacting the State to advise them they need to Drug Screen all their “employees!They need to return my property! I have attempted to reach the Pt Advocate Stacey several times,to no avail! I will not let this go.Contacting The Board of Medical Proff.Board of Nursing.The state needs to launch an investigation on this Facility!STAT!😡I am willing to go to Court & testify to the lack of professionalism & theft of all My Property!The manner in which I was so poorly treated!SHAME ON THIS PLACE! 1st-Do No HARM!🤚🏻An Oath they do not recognize!Erase this I know you will -dishonesty! I have this Copied! 9/9/2020. GailLyon
Josh
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This place definitely needs some work I call everyday to check on my friend and nobody answers the phone and when the lady upfront did answer the phone she had a nasty attitude and was acting like she didn’t care for my friend or what I had to say. Side note my friend dad went up their yo check on his son and now we’re tyrna call to check in his son but nobody’s answering the phone. You seriously needs to check your employees and let them know this is not acceptable like we just what to make sure he’s okay
Anonymous
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Employees were friendly to patient's family. Not enough activities for patients This facility is very strict with its patients about things that they are allowed to do. However, there is not enough Leisure activities.