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Helen Ross McNabb Center — CenterPointe

5310 Ball Camp Pike, Knoxville, Tennessee, 37921
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Patient Reviews

Overall Ratings
  • 3.4
    Avg. score from 7 reviews
  • 3.2
    Accommodations & Amenities
  • 3.9
    Treatment Effectiveness
  • 3.2
    Meals & Nutrition
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  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
I think if anyone has an addiction it's a good place to start to remove yourself from the bad surroundings and to learn ways to cope with the addiction ultimately it's up to u to wanna be clean
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
No holistic offerings.
  • Accommodations & Amenities
  • Treatment Effectiveness
I really admired the one on one counseling. I also appreciated that the facility was small so I felt as if I got the encouragement and resources I needed to succeed when I graduated. On a negative note, the size of the facility makes it difficult to be admitted sometimes as there are only an allotted number of beds available or vacant. I can't complain about this place though. It saved my life. My counselor seemed to really care about me and my success when I left. She wanted her patients to win the battle. Other than the internet and phone policies I couldn't think of anything. Even then I admired the policies because I feel they made me focus in the problem at hand; my substance abuse. It was a great feeling to escape and recover at the same time. The entire staff was non judgmental. Even the desk clerks. I didn't feel like any of the were looking down on me whatsoever. Most of the counselors there are in recovery themselves.
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Almost all staff are recovering, they have an excellent MD on staff. Not much money, need better counclers. They always have state grants and get people in quickly instead of a month or 6 month long wait. They medicate you well so your not sick. They allow you to smoke and have outside meetings.
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Strengths: Steps Knowledge Routine Detox. Weaknesses: Not enough exercise