American Addiction Centers National Rehabs Directory

DEAR Recovery Center [D.E.A.R. Recovery Center]

523 S Suncamp Rd., White Oak, Texas, 75693

Patient Reviews

Overall Ratings
  • 3.2
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    Avg. score from 2 reviews
  • 2.5
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    Accomodations & Amenities
  • 4
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    Treatment Effectiveness
  • 3
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    Meals & Nutrition
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AB
  • Accomodations & Amenities
    starstarstarstarstar
  • Treatment Effectiveness
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  • Meals & Nutrition
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This place started out great, but after 2 months of treatment it's quickly going down hill. There are no daily furlows as the one review here claims. Also, privileges are being taken away without explanation. Example, the clients were enjoying weekend rec time outside all day, but as of yesterday outside rec time was cut down to only 2 hours each day without explanation. The counselor does NOT return calls from family of clients but instead after days of repeated calls from loved ones the counselor will have the client return these calls( Wich are questions directed to counselors) from the phone in their office and relay messages from the counselor. In my oppnion this is very unprofessional. The counselor also makes promises she has no intention of keeping. My loved ones has been a client here for almost 3 months and will soon be in phase 3 and I have yet to be able to visit him. When I called to inquire about a visit that was implied to be on May 30th, the counselor I spoke with was very rude, unprofessional, and even hung up on me!! As family visits are a key part in recovery and professionalism is expected from employees, I do sincerely hope this place changes the way clients and loved ones are treated.
anonymous
  • Accomodations & Amenities
    starstarstarstarstar
  • Treatment Effectiveness
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  • Meals & Nutrition
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Activity for visitors weekly. Daily leave the premises visits. Great food choices. Costly hygiene product prices Lack of day flexibility. They are very driven to shortening your time there,but rehabilitating first. They make you address your worst fears and problems openly.