I paid the upfront $20,000 and was told "we will file your insurance and reimburse you all but 15% (their filing fee)". Then at discharge I was told, "we will reimburse you 60 days after you discharge." At this current date, this facility has collected in total OVER 20k from me AND 38K from my insurance; $58,000. I have not received a penny back and they keep saying, "it should be in the mail by the end of the month."
Let me rewind a bit,
This place makes FALSE ADVERTISING that there is a physician on staff readily available, they do not tell you upfront that you pay OUT OF POCKET for visits to see the psychiatrist, they FORCE you to work like a paid employee (cleaning 3 FULL double sink full of pots/pans plus dishes, utensils, etc. for every employee and clients that resides at the time every evening ; this is on a good day ) Mind you, at when I asked why only females had to wash the dishes every night and men took the trash out the nurse replied, "Well that's just how it is."
I am sorry but as a single mother for 14 years, I do everything, that traditional chore did break during my stay; not sure if it maintained.
I was threatened to be kicked out because although they are not a "12 step program", I believe in it. I also realized that the pictures on the Internet were not the representation of the same place I was living. The owner, brought me to her office and had my phone stripped from me, deleted all photos; said that if I said a word about what just happened, I wo2be packed and ready to go tomorrow.
Like a good girl does that appreciated the group lessons and companionship, I obliged.
DO NOT SEND YOUR LOVED ONE WHO TRULY NEEDS HELP HERE!
I will gladly give you the single contacts that are worth while.