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I realize it is unusual times with COVID. The treatment plan and services listed on the Arrow Passages were scaled back. While there, my child was more focused on art and making bracelets than an actual treatment plan. He was a private pay for 2 months at the price tag of 36K. The facility stated he was ready for release at 60 days. After his release he struggled and now is in a worse situation than before he was admitted. Now I struggle with keeping him safe and the next steps. On the quality of care --he was fed, provided recreation, and counseling but a valid post release treatment strategy with follow-up is lacking. He has no housing and life skills to even work. He had two different counselors at Arrow and the last one did not return inquiry calls.--the three times I tried to provide info or to receive an update. I didn\'t need housing for my son......needed help and still do,
The employees are on a power trip and forget that we paid thousands of dollars. They need to understand it isn't a public facility.