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Fist of all, not many are there by choice..some at any facility are court ordered. Therefore, effective results depend on how badly the individual wants to be healthy. Generally, I think Bluff is great. Select staff impressed me on family weekend and the families I met were wonderful people who really cared. The program for both patients and families is intensive. The equine therapist was impressive, the meals were healthy and the setting peaceful, private & serene. My one complaint is with management. When you receive the contract to sign, they should include a list of rules & expectations for family members..we were completely in the dark. No idea of phone privileges etc. One staff member is extremely organized with scheduling phone calls in family therapy sessions and getting impact letters from family & friends to assess before those meetings. The case manager was nice but not organized as the other staffer is. He called without prior notice 2 days before my son was released. I couldn't talk long & asked if I could call back in an hour. He said he & my son would call the next day to make arrangements for his release & never did. You can never reach anyone by phone to find out what is happening so I did not know until my son was an hour from Bluff that they were transporting him to a sober living facility. The people who work there try so hard & really, really care...management needs to get their act together for families needing info. So simple to have a sheet of rules & regulations and then schedule phone meetings..there aren't so many that this can't be handled by an effective administrator.
I cannot say enough about Mount Sinai- from the serene mountain setting to the unbelievably supportive and loving staff. I have struggled with addiction and deep trauma issues for years now and until my stay at Mt. Sinai, I had not been able to get the help needed to get to the root of my issues nor the guidance and loving support in how to do that with true understanding. Before my transfer there, I sought treatment at a facility that was touted as the best in the nation and state of the art- what I found though, was that clients quickly became just a number and a dollar sign and lost in the mix. This was the exact opposite at Mt. Sinai as I was enveloped into a warm environment and tightly knit community- all of which were on a first name basis, all the way up to the CEO and COO and down to the cleaning and kitchen staff. While my journey was a long and hard one, I most importantly felt SAFE and supported every step of the way. The camaraderie among patients was amazing, the expertise and support from nursing was stellar as they helped me through several crises, and the therapists there are next to none. Personally, my therapist helped to save my life- her compassion, empathy, expertise, and relatability brought me through the fight of my life. Mt. Sinai gave me new hope, a new beginning, and the peace I thought I’d never find again and for that, I’m forever grateful.
Strengths: Educated staff as well as recovering alcholics and recovering addicts staff.the counselors seem to really care about the patients.good structure informative groups and one on one counseling. Offers transitional housing upon completion of program.men and womens facilities. Best of all there is no charge. Weaknesses: Buildings are old and need renovating.money is tight so tnhey are cuting back and becoming short staffed