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The Counselors were all very caring and involved. Could use some dehumidifiers or something to get out the musty/moldy smell of the carpets. I found the treatment fair, not enjoyable, but fair. I chose to take this treatment on my own, unlike so many others who were forced by law or an intervention. Also unlike many of the other patients, I was really there to receive very wanted help. They helped me achieve what I could not accomplish on my own. I will be forever grateful.
The center is very nice. The accommodations are pretty nice as well. My issues were with the Counselors and the scheduling. They most definitely need better counselors. Most of them are full of themselves and are set in their mind frames. Your point of view and thoughts do not matter to them. Once they have made up their mind about what they think you are doing or saying, there is nothing that you can say as a patient that will change that. I almost feel like, my thoughts were not even listened to. As far as the scheduling goes, it's just with the timings of events. You are never told when the meetings are, you just have to sit and wait for the tech to say, we are leaving in 30 minutes or so. You have to wait on that info to plan your events. Different houses seem to follow different routines as well. I heard a few other houses complain that they were not getting the same benefits that we were getting. BEWARE: The COUNSELORS TALK TO YOUR FAMILY WITHOUT TELLING YOU AND AT TIMES EVEN CONVINCE THEM TO PAY OUT OF POCKET WHEN INSURANCE REFUSES TO. At over $2K a day, that is a lot of money out of pocket.
Alpine Springs is a very comforting place to start your journey on your new life.