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Ascend was astoundingly good - not only for our child, but for what they call our \"family system\". From the very beginning, they made it clear that their goal was to not only help our kid get out of crisis, but also to help the family develop an environment and communication patterns that would help keep them out. We miss Madison (our kid\'s and our family therapist) SO MUCH, and only hope that we continue to find such good and comprehensive care going forward.
Staff !!! Nowhere on earth will you find such a group of caring individuals. Intellectuals that understand far more than i ever realized about myself. jeepers i cant think of an answer . this facility is where i would recommend anyone and every one in need of help. i have the utmost respect for the people and the manner in which they helped me. from being put at ease emotionally from the start to the program designed to open my mind to "something i thought impossible".Im over 3 years sober now and i remember "being exactly where i needed to be". At ATON I was important.I felt safe. Exactly what each individual needs is determined by the staff,catered to me and me alone was my experience.
I cannot say enough wonderful things about Asana. I googled ‘best detox facilities’ and Asana stood out as one that caters to you as a unique individual and not just the cookie cutter institutional facility so I braved it and gave them a call. I was immediately connected to Kelsey who helped me coordinate everything for my trip within an hour to start my treatment. It was my first time in a detox and I had no idea what to expect and was extremely nervous about taking the first step. Kelsey told me someone will pick me up from the airport which was wonderful, Angel picked me up at the airport and immediately asked if I was hungry or thirsty and offered to take me to get something to eat. He could not have been kinder and more welcoming. He took me straight to the house and I was met with Morgan who helped me do all the paperwork that first night and made me feel so comfortable through a very stressful day, she helped me get settled and made sure I knew I could come to her for anything and everything. From the techs to the nurses they made me feel like I was their only client and not once did they not listen to what I needed to say. They checked in on me often and never pushed me to take anything or do anything I was uncomfortable with. They all went out of their way to genuinely talk to me and share their story and wisdom to help me through my recovery. I always felt safe and most of the time did not feel patient/client, I felt like I was at a second home with a lot of caring friends. They made being sober easy, I never laughed as much as I did and never was I able to share so honestly and openly what my issues were. One of the staff members (Angel) in an effort to make me comfortable went out and even bought me all the ingredients to make Vietnamese soup on his day off (which took half a day), he knew I loved to cook and it gave me a piece of home when I was so homesick. I was and still am so grateful. Thank you (In no particular order and I’m sure I’m missing someone) Shaina, Morgan, Angel, Ken, Scott, Mike, Kelsey, Mark, Adam, Chris, Meg, Jodi, Brian, David, John, and everyone else that was there through my stay. I can sincerely say without them I would not have been able to do this. I will forever be grateful. They have my son back his mom and my mom back her daughter. - Lili