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First treatment experience and I was nervous at first, to say the least. But that quickly went away after meeting the techs, counselors, other clients, nurses, etc. There's zero judgment. They simply welcome you with open arms, educate and converse/discuss with you, and most of all help you help yourself. I had a plan and felt armed to the teeth when I completed treatment, and still do. This isn't a mega-corporate national franchise-type place. It's a group of smart, experienced, patient professionals with giant hearts who've created a great environment for real, life-changing growth. I will forever have a special place in my heart thanks to this group, and every day I carry out my plan is a testament to their success.
The counselors are knowledgeable and compassionate. They not only help with treating your current addiction but they help you try and understand the underlying cause and triggers so it becomes easier to feel in control therefore helping you to make healthier choices. This facility specializes in opiate addiction such as heroin and prescription pain medication. However they also help treat any addiction you may suffer from even eating disorders. The counselors help you with any problem you may feel affects your mental health or triggers addiction. Very clean and welcoming place. I was able to successfully treat a 10 year heroin and method addiction with the help of The Matrix Center and I've maintained my sobriety for 2 years now.
Offered family therapy. I have monitored every aspect of care as he has a dual diagnosis. I was very happy in general with Valley Hope in the aspect of the staff doing their job. My son was underage and all regulations were followed in providing his safety and health. The staff was also very considerate of my part in my child's recovery, I was never turned away or told I could not participate in his treatment or therapy. My only complaint was his mental therapy, I was not taken serious enough when I was trying to explain to them he had more than a drug problem and to my regret my son was unable to really start to get completely clean until psychiatric treatment and medicine was given to him, there was post traumatic stress, and some psycosis he was able to hide from his "team" because they believed that all his problems was a product of his age and drug abuse, and I was labeled "codependant mother".