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Angel Cruz // Alumni Coordinator Thank you so much for helping me get into The Haven Detox and Recovery. My experience at the Haven was comfortable. The DR's, Staff, Nurses and Techs. Were so nice and caring.
When I called back the line and the lady typed in my name, she was awesome. I had a relapse and contacted the facility right away and they were very professional. She asked me some questions and got my location and sent someone to come get me. If I had stayed at that bus stop I wouldn't have made it. I talked to them directly and they got me back here. Nurse Jessica was awesome, she made me feel welcome and let me know that what I was going through was normal. She told me not to be ashamed and encouraged me because I made it back safe. I went to sober living and my room mate was smoking which triggered me. I went to a meeting and called my sponsor but it wasn't enough. I never believed in triggers before but now I do, this time I have to learn about my triggers and how to stop the thoughts when they come. River Oaks was the first place I called and everyone welcomed me back. Mrs. Mattie helped me get clothes because I came in with only the clothes on my back and got me with an Alumni who could mentor me on recovery. Everyone has been very professional. I really need prayer. This has been a huge learning experience.
They took such good care of my son. The counselors and case managers were competent and professional, but were still able to connect with him. The best part was that he seemed to be having so much fun again. We have our son back! The life and recovery skills taught at this facility should be available to anyone regardless of addiction. My son went a boy and came home a man. The biggest weakness was that when it came time to leave, he wanted to stay. They were good about explaining the process though and he has done very well since.