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I graduated from Luxe recovery recently and I could not be happier with my time there. The house is beautiful and the rooms are all spacious and luxurious. The counselors there are all in recovery so it is extremely easy to relate to them and they are very helpful and knowledgeable regarding addiction and how to get us through this difficult time. The food was delicious and the chef will make you anything you want within reason. The pool and spa spa are relaxing and the yard is fabulous. I had my little dog with me and he had a blast running around the completely fenced in yard. The owners are super accommodating and will help you get anything you need while staying there from special treatments and doctors visits to the nail salon or beauty care and shopping. They take you on 2 fun outings a week so you can learn what it’s like to live life out in the world clean and sober. They also take you to at least 3 meetings a week if desired which greatly helped me on my path and to become aquatinted and make friends with people the local recovery community. I left feel refreshed with a new outlook on life. I highly recommend this treatment facility for those still suffering! Change is possible!
DO NOT GIVE THEM ANY OF YOUR MONEY UP FRONT!!!!! They will tell you that you will get reimbursed but you have to do it yourself if your insurance is slow pay. That they will help you with everything and they didn’t. They strung me along believing my insurance had coded it wrong. They took my 30,000 cash and I have been fighting a year and will get nothing. My insurance said Duffy’s basically took my money then made it look like it was not medically necessary for me to be there. I wrote to the CEO and he said we were well aware that it was private pay. That is a straight lie. I wouldn’t be having to appeal to the state now. Which I’m told does not work. Do not trust this rehab !!!! The CEO and Julia have no moral compass. Very sad.
I was hesitant to go into inpatient treatment, but boy was I wrong to worry. To a person everyone working at The House is earnestly invested and involved in helping clients recover. Sure I had some staff who I had friction with, but I always felt my recovery took precedence over personality differences. Bedding and infrastructure is a bit handed down and scuffed up, but everything is clean, as are the public and shared personal spaces. I did not have one bad meal in 2 months- NOT ONE !!! Amaaazing Latin American home cooked food that was healthy and tasted really really good. Alameda county decided I didn’t need 90 days and clients told me they could hear my counselor fighting for me to get a full program. That moved me- that I wasn’t just another meatbag to them, even if I am to the government…I give El Chante TEN out of five STARS !!!