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As the parents of a son with the disease of addiction, we have unfortunately come to know a number of Rehab Facilities, and it doesn't take long to realize that although they share some common characteristics, they are not at all created equally. For us, what separates iRecover from the rest, is it's staff of truly caring, compassionate, knowledgeable, and understanding on-site professionals. It's their people that make all the difference. And when you're in crisis mode, you want a team that cares enough, and a proven system strong enough, to turn lives around. And this is exactly what iRecover has done for us. Another very key element to iRecover’s treatment program that sets them apart from the others is that they work with the client to put into place the steps needed for continued success after they leave their facility. This often neglected, yet extremely important phase is rare to find and one small example of the total client commitment that is iRecover. Grateful Parents
The Detox house was a 3 bedroom, 2 bath home in a nice neighborhood. Meals were catered for lunch and dinner. The cabinet and fridge were always full of anything you wanted to eat. Detox is 3-10 days depending on the severity of your addiction. No matter what you've heard, there is nothing they can provide you to feel better. Medical Assisted Therapy is provided after everything is out of your system. Residential housing is a larger 3bdr/3bath home in a nice neighborhood. There are two people to a room and men and women are in separate house. During the beach/park visits we are reintegrated with opposite sex. The houses were companion animal friendly. If you do not have one, the backyard includes a Koi pond with wild ducks. Transportation is provided by staff to all activities and daily meetings. 6 out of 7 meeting each week are AA. 12 step is emphasized but not a requirement. Majority of the residents were addicts, some were alcoholics. There were 25 men in 4 houses and 4 women living at a separate house. Living rooms had TVs with all the apps and movie channels installed. Bowflex, stationary bike, punching bags, and laundry machines in garage. What I learned in the program: -To live my life without using. -If you want to use again, your misery will be fully refunded.
Hospital is very accommodating. They kick you out if you can’t pay thousands of deductible and work out a payment plan with you. This is my third time here and I was 13 month sober when I returned here for the third time. In that 13 months some things changed. Some of the best staff aren’t here anymore. Like a lot of staff. That much turnover in one year is concerning. Don’t take patient complaints seriously. Keep getting told they will forward it on. There is no patient bathroom downstairs. There is a bathroom but it is locked and patients aren’t allowed in. Patients aren’t allowed to take food up to the room. Here’s the problem with that. We are going through withdrawals here. A lot of that includes vomiting and diarrhea. The elevators are SLOW! I actually had an accident in my pants because I couldn’t get upstairs in time. There was another time I had puke into a trashcan because I couldn’t make it upstairs. They claim no food is allowed in the rooms because of bug problems. Ok. Fine. BUT everyone has snacks in their room from their welcome bag AND the chip rack by the nursing station, so how is that any different. So either allow people food upstairs or open a bathroom downstairs. (Because they hold groups downstairs too) Not having a patient accessible restroom on every floor in a health care facility is a violation of health care act 223.1 Patients seem to react and help more than staff. While sitting at the med window I started vomiting and the trashcan was too far away, a PATIENT grabbed the trash can for me, a PATIENT, grabbed me a glass of water, and a PATIENT got me a wet towel and stayed with me. What did staff do? Staff do not listen nor obey doctors orders. It was in the computer that I was to have IV fluids at 1pm. I was told only the charge nurse or nurse manager was allowed to do this (which isn’t true). That would be Rebecca. Rebecca kept telling me in a few minutes in a few minutes, which became her mantra. She then said she had to talk to the doctor, then talked to the doctor and we were back to in a few minutes. She went to lunch and returned at 5:45pm she again kept telling me I a few minutes but I was trying to prevent what was about to happen. At 6:45pm I asked again and she told me it was too close to shift time and I would have to wait until after med pass. That normally ends between 9 and 10pm. My kidneys are cramping I’m dizzy because I can’t keep anything down dehydrated to hell, but wait? Like I’ve been waiting all day? Well med pass didn’t end until 11:30 pm! Rebecca did not pass on the order about the IV so by the time they found it, set it up etc it was after midnight. Two employees (not charge nurses nor nursing managers mind you) tried multiple times until 1:30am to get an IV on me and couldn’t. I knew this would happen. I told Rebecca I was a hard stick on a good day and wi5 me being dehydrated it would be damn near impossible. The next morning three different employees tried again to the IV started and stopped at noon. I have pretty bruises all over my arm because they tried hard to get it. (And yes I know the bruises are normal). BUT nothing was made clear to me what the next step is. They talked about trying again later, they talked about sending me to an urgent care, and everytime I ask what’s going on I am told they don’t know yet. It is frustrating, but if I yell or speak out about it, I’m the one made to look like a lunatic.